Complaint Review: Wu-Yi Source - Des Moines Iowa
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- Author Confirmed
- Wu-Yi Source PO Box 10233 Des Moines, Iowa U.S.A.
- Phone:
- Web:
- Category: Alternative Health
Wu-Yi Source SCAMMED HUNDREDS OF DOLLARS FROM MY CARD WITHOUT CONSENT Des Moines Iowa
*UPDATE Employee: Hello,
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I never ordered even the free sample from this company. I did order a free sample of Acai Berry chewables ..and a week after received a sample of Wu-yi Source tea ..and had NO CLUE but they were billing me $59.95 monthly for many months!!! I had no idea why I received the tea ..and didn't check my bank statements to know they were billing me until months later ..they wouldn't even let me return the unopened products stating too many days had passed, wouldn't refund monies that I never condoned them taking in the first place ..now I have to get my bank to reverse the charges. I CAN'T BELIEVE THIS!! AWFUL!!! HOW CAN COMPANIES GET AWAY WITH THIS? ..
To make things WORSE ...they are a spoof/scam company from a real and legitimate and reliable company WU-YI ..they just added the word "Source" ..mail out a ridiculously inferior product and scam people. If you go to the actual Wu-Yi website they warn you of the Fraud and give the fraudulent company's phone actual phone number. Disgusting scam.
Lauriehere
weston, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 04/22/2009 05:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source/des-moines-iowa-50381/wu-yi-source-scammed-hundreds-of-dollars-from-my-card-without-consent-des-moines-iowa-445942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: LindaCossitt - (United States of America)
SUBMITTED: Monday, December 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
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