Complaint Review: Wu-Yi Source - Internet California
- Wu-Yi Source Wu-yisource.com Internet, California U.S.A.
- Phone: 864-4495567
- Web:
- Category: Weightloss Programs
Wu-Yi Source -TOTAL RIPOFF WU-YI SOURCE.COM HIDDEN TERMS AND AGGREMENTS Internet & California
*UPDATE Employee: Hello
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I was taken by Wu-Yi Source tea. My mother emailed me the website and said she had seen the tea on Oprah. I figured it must be legit. I went to the website and read all the fine print and decided to listen to the little voice saying TOO GOOD TO BE TRUE!!
I clicked the x to get rid of the page and a little sales thing said Special Offer $1.95 shipping. They got me. I immediately ordered my "FREE" trial. Only to receive another email from my mother saying I got some on EBAY. Dang it!
I received my tea and immediately sent it back to Wu-Yi. Only to be billed. I called and was told in 2 weeks I would be refunded. That was on the 5th of September.
On the 16th I was billed 29.90 from a wellness MD. I called Wu-Yi and was told that I had signed up for wellness MD when I bought the tea. HUH? Didn't see it in the fine print. I then had to call and cancel with Wellness MD. They were nice enough to refund my money after I talked to them for an hour. Filled out a 3 page cancellation package and faxed it to them. All for something I didn't even know I had!
Then today I open up my credit card statement to see no refund from Wu-Yi but instead to debits of 4.95 and 9.95. UGH! I called Wu-Yi and the woman proceeds to tell me that they didn't even have me down for a refund and that the two separate charges were from another company I signed up for when I bought the Tea! I will now have to call these companies individually and ask for my money back. ERRRRRRR!
Well so this is my first time being taken for a ride. I sure learned my lesson. IF IT'S SOUNDS TOO GOOD TO BE TRUE... GUESS WHAT? IT PROBABLY IS!
Don't not fall for Wu-Yi! I took the time to write this, to save other people their money! If you want to try the tea, Check EBAY. It may not be a free trial, but with Wu-Yi Source there is no such thing!!!
Mksnkns
liberty, South Carolina
U.S.A.
This report was posted on Ripoff Report on 09/24/2008 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source/internet-california/wu-yi-source-total-ripoff-wu-yi-sourcecom-hidden-terms-and-aggrements-internet-califor-375652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello
AUTHOR: Shalyn R. - (U.S.A.)
SUBMITTED: Tuesday, August 04, 2009
Hello,
I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.
We appreciate your concerns.
Respectfully,


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