Complaint Review: Wu-Yi Source - Internet
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- Author Confirmed
- Wu-Yi Source Internet U.S.A.
- Phone: 866-499-5567
- Web:
- Category: Sales People
Wu-Yi Source, Wu-Yi Tea Offered a $3.95 sample with no obligation Internet
*UPDATE Employee: Hello,
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TOTAL RIP-DO NOT BUY OR TRY-YOU WON'T GET YOUR MONEY BACK-CALL YOUR CREDIT CARD COMPANY NOW ! ! !
I don't remember where I first heard of this tea, but I checked out there website. Then the offers started coming. Only so much left, price went down, then no obligation sample for $3.95. I thought what's the harm, I'd used slim tea before and it was nice. But you know, I didn't listen to that little voice in my head telling me to be careful.
I ordered it and a box came, quite a generous sample I thought. I didn't care for the taste though, so I decided to send it back for a refund.
Well I got the total run around and then I checked my credit card and there was a charge for $29.95. I had looked over the agreement quickly, but I sure didn't see any mention of monthly charges for tea or any other long term committment. I certainly wouldn't have gone for that scam.
Su
langley, Washington
U.S.A.
This report was posted on Ripoff Report on 03/31/2008 07:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source/internet/wu-yi-source-wu-yi-tea-offered-a-395-sample-with-no-obligation-internet-322701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: Genara - (United States of America)
SUBMITTED: Sunday, January 10, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
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