Complaint Review: Wu-Yi Source - Ontario California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Wu-Yi Source 5300 Ontario Mills Pkway Unit 400 Ontario, California U.S.A.
- Phone:
- Web:
- Category: BBB Better Business Bureau
Wu-Yi Source false advertising Ontario California
*UPDATE Employee: Hello,
*Author of original report: ...
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Wu-Yi Source advertises a tea to help with weight loss. They sent a 30 day trial for use with no packing slip, and a timeframe of with 60 days to refund and cancel subscription, as per website offer. I then received another 90 day shipment before the trial period was up with no packing slip again, and no way to contact them other than the website which I had saved.
When I went online to cancel the order, I was give a confirmation order to cancel FURTHER orders. When I asked about the shipment I received and wanted to return, I was told to DRINK it. And then I offered to contact the Better Business Bureau, where upon I was given a Return Merchandise Number, address and information needed to return unwanted order.
Lucy
Gaithersburg, Maryland
U.S.A.
This report was posted on Ripoff Report on 06/23/2008 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source/ontario-california-91764/wu-yi-source-false-advertising-ontario-california-343247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 UPDATE Employee
Hello,
AUTHOR: LindaCossitt - (United States of America)
SUBMITTED: Monday, December 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
#1 Author of original report
...
AUTHOR: Lucy - (U.S.A.)
SUBMITTED: Tuesday, June 24, 2008
To make matters worse, it cost me $8.90 to return the package with a tracking number.
Related Reports
05:02 PM
01:39 PM
01:36 PM
01:35 PM
01:35 PM
01:34 PM
12:10 PM
12:03 PM
10:08 AM
08:42 AM
07:20 AM
07:19 AM
07:17 AM
07:16 AM
07:15 AM
04:52 PM
08:50 PM
07:24 AM
01:39 PM
01:36 PM
01:07 PM
12:38 PM
12:34 PM
12:33 PM
11:43 AM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
