Complaint Review: Wu-Yi Source - Ontario California
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- Author Confirmed
- Wu-Yi Source 5300 Ontario Mills Parkway Ontario, California U.S.A.
- Phone: 866-449-5567
- Web:
- Category: Weightloss Programs
Wu-Yi Source Ontario California
*UPDATE Employee: Hello,
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upon receiving the diet tea, I quickly cancelled as the tea bags leaked tea, made me sick, bloated and dizzy. Even though I cancelled they still kept sending me three months supply, charging my credit card and put me on the living lean web site of 19.95/mo, it being a sister company, that I called and supposedly have been credited two months on my credit card. I have to send the tea back .
The tea made me nauseaous, dizzy and the bags leaked tea, not good bags. I was charged for two orders, not one. and to get them to stop charging my credit card I, at my expense, have to send the tea back, not good.
If making one nauseaous and dizzy is how you lose weight count me out.l
Grace
Lewiston, Nebraska
U.S.A.
This report was posted on Ripoff Report on 05/22/2008 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source/ontario-california-91764/wu-yi-source-ontario-california-334226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: Miriam.Hudson - (United States of America)
SUBMITTED: Tuesday, December 08, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
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