Complaint Review: WUYI Tea - Saint George Utah
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- Author Confirmed
- WUYI Tea 251 Hilton Dr Ste 200 Saint George, Utah U.S.A.
- Phone: 866-449 5567
- Web:
- Category: Weightloss Programs
WUYI Tea I did not order next shipment or web access. Unable to access web or phone to cancel Saint George Utah
* : Hello,
Show customers why they should trust your business over your competitors...
I ordered a trial shipment of he WuYi tea. Suddenly came another box and charges on my card. Also an other chare of "web access" showed up on the card.
I called the number to cancel and got a voicemail referring me to a web site. I went to the web site but couldn't find a web site by the name they gave me on the phone. I tried numerous variations, to no avail..
However, I found this site in refference to the site I was looking for.
Summary,
Unable to stop shipments of unordered product, unable to find web site and pohone was voicemail. I had to cancel the charges through my credit card.
Kristy
Calexico, California
U.S.A.
This report was posted on Ripoff Report on 11/13/2008 03:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wuyi-tea/saint-george-utah-84770-2201/wuyi-tea-i-did-not-order-next-shipment-or-web-access-unable-to-access-web-or-phone-to-can-390964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Hello,
AUTHOR: Gemma R. - (USA)
SUBMITTED: Thursday, September 10, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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