Report: #383937

Complaint Review: Wuyi Tea

  • Submitted: Wed, October 22, 2008
  • Updated: Fri, September 11, 2009
  • Reported By: Mishawaka Indiana
  • Wuyi Tea
    5300 Ontario Mills Pkwy Suite # 400
    Ontario, California

Wuyi Source Was sent a free sample then charged 59.95. Billed for web access 4.95, Billed membership 14.90 Ontario California

* : Hello,

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Signed up for a 14 day free sample. Got a 60 day supply instead. Called the company and told them that I have sugar diabetes and could not use the tea because it raised my sugar too much. My doctor told me not to take any more of this product. They cncelled my monthly supply,but they said I would have to pay the $59.95 and I did,thinking I would be done with them. On Oct 16,2008 they billed my credit card $4.95 for Web Access and $14.90 for a Membership Fee for something that I can not use because of medical reasons. I have been trying for two days to talk to a life person,all I get is a stupid recording.

Mishawaka, Indiana

This report was posted on Ripoff Report on 10/22/2008 06:10 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals




AUTHOR: Gemma R. - (USA)


If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.