WuYi Tea Gave false phone nos. to contact. Took a call to my bank to find out Ph # to contact. After waiting through the "possible connection problem" I cancelled my order and told them I will dispute the charge Des Moines Iowa

I ordered the tea on 11/6 and received a recorded message on 11/12, before I even received the tea saying "she would be my backup if I had questions or needed help at any time to get over any hurdles in order to stay on the diet." I tried to contact the number and only got a fast busy signal. I then tried to contact the number printed on the box and again got fast busy signal.

I went back to the website and dialed the number for WiYu Source and then got a recording, but with yet another phone number to call, but when trying to call that I got another message saying they have a universal number of 101515800 to call. I tried that number and was told after a long hold period that every call would cost me $5.00 (they had promised free counselling). I finally made a call to my bank in order to dispute any charges and they gave me yet another phone no. of 866-449-5567 that came through on my not-so-free charge of $4.95.

I called that number and finally was able to talk to someone who told me they had already charged my card $59.95 despite the fact that I was to have 60 days to return the product and that I must return the complete product to receive the credit. How can you try a product for 14 days and still be able to return it complete?!?

I have discussed this with my bank and they have agreed that this is a scam and will gladly dispute the charge and will be taking this up with the company. I myself will also be filing a report with the BBB and other computer scam agencies.

Bernice
Schaumburg, Illinois
U.S.A.