Complaint Review: Wuyi Tea - Internet
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- Author Confirmed
- Wuyi Tea www.wuyisource.com Internet U.S.A.
- Phone:
- Web:
- Category: Weightloss Programs
Wuyi Tea are you still being charged for web access to online services even if you have cancelled your products for wuyi tea Internet
* : Hello,
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wuyi tea internet site ,what a ripoff i ordered my supposedly free trial of this product not realising i would still have to pay after the trial period .
fair enough my fault for being gullible and not reading the fine print.
i acessed the chat box on the site to cancel the product did ask not be charged any further .Then on checking my credit card statements found a fee for web acess and membership fees going back 3 mths couldnt even think of what it was for.
after doing a bit of detective work figured out it could only be for the wuyi tea acessed the chat box too be told i had only been cancelled for the products which ended up costing $92 for a box of tea and a bottle of some vitamin pills plus postageof $25. just wondering how many people are still being charged these monthly fees without realizing there r 2 charges each mth memb around $8 aus and web acess around $16
Dea101
brisbane
Australia
This report was posted on Ripoff Report on 03/01/2009 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wuyi-tea/internet/wuyi-tea-are-you-still-being-charged-for-web-access-to-online-services-even-if-you-have-ca-429712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Hello,
AUTHOR: Gemma R. - (USA)
SUBMITTED: Thursday, September 10, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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