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Report: #835206

Complaint Review: www.carvinhistory.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Beth7839 — Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • www.carvinhistory.com Internet United States of America

www.carvinhistory.com www.carvinhistory.com IS A SCAM!!!! Internet

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It is what is called a "bait and switch".... They are advertising to give you a report of a car history based on the vin number of the car for only $2.95, but then they will charge you a $29.95 without informing you of the $29.95 prior to the charge showing up on your account. The charge is not refundable after three days but the funny part is that it takes the charge over 3 days to show on your account. I have 2 telephone numbers for this company (1-866-610-0654 from the website and 1-888-613-1485 from my bank) and neither of the numbers is a working number, (the 866 says the phone number has not been assigned and the 888 does not even connect it will just go straight to a dial tone after the number is dialed). So there is no way to contact them. I went to the website and reviewed the complete site and saw on the terms of use (which wass not disclosed in the inital ordering of the report) they charge you $29.95 and they do not refund charges after 3 days. Not only is there nothing mentioned about $29.95 nor three days cancellation when you place an order, I did not even get any results for my search. After researching this company I see this is a common complaint among people who have purchased what they thought was a $2.95 VIN search.... Another "term" is to keep from continually being charged the $29.95 every month you have to "cancel" the "subscription" and that is very hard to do when you cannot contact the company!!!! So since I cannot contact this company to cancel this "subscription" this turned into me having to file a dispute for the charge (with my bank) just so I could get my card closed out to keep this charge from reoccurring.....

This report was posted on Ripoff Report on 02/07/2012 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwcarvinhistorycom/internet/wwwcarvinhistorycom-wwwcarvinhistorycom-is-a-scam-internet-835206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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