Complaint Review: Wynn's Extended Care Warranty - Brea California
- Wynn's Extended Care Warranty 675 Placentia Avenue Ste. 150 Brea, California U.S.A.
- Phone: 800-989-8386
- Web:
- Category: Auto Warranty
Wynn's Extended Care Warranty NO HONOR HERE! ripoff Brea California
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I purchased a used 1999 Pontiac Grand AM in January 2007. The day I purchased it I had problems on the way home, but the dealership had closed. I came back the very next morning to report the problem which was dangerous to me and my small children.
My back end fish tailed each time I hit a small crack in the street. I asked them what was wrong with my car and if they could fix it, but they said since I had bought the extended warranty ($1,500) any problem could be covered for $100.00 deductible.
They said that I had bended my rim when I drove home. Not! I only lived right down the street from Aachen Auto. None the less, I replaced the rim. This did not help!
I continued to call and stop by and I got the biggest run around you ever wanted to see. About 2 weeks ago, I called them again and he said that they no longer dealt with Wynn Extended Care. They also said that I should take my car to another dealership that accepted this warranty.
Who was I to call? Wynn! They always tell me to call during normal business hours Pacific Standard Time Monday thru Friday. Newsflash, I live in eastern standard time working Monday thru Friday during Business hours. They announce at the bottom of the contract that I should call them before getting any repair work done. I call but I never speak to anyone. My car broke down on a Friday night, who can I call right now. Am I to go without transportation all weekend.
Last night, I loaded my 3 year old and my 7 month old sons into the car at about 10:00 p.m. to go home from a relative's house. When I began to back up, I heard the loudest POP and then my car scrubbed the ground in the front. I immediately jumped out and grabbed my children and went back inside. My brother-in-law went to look at my car and told me that my whole front end had broken.
You could know how that felt when I realized that me and my children could have been on that highway alone at night and it broke. I shook for what seems like the whole night. Each time I call the dealership, they tell me to talk to Chris, but when I talk to him, he doesn't seem to know anything.
So my question to you is what else can I do and who do I talk to? I'm paying for a car that is not running.
Nicole
Ypsilanti, Michigan
U.S.A.
This report was posted on Ripoff Report on 04/21/2007 07:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wynns-extended-care-warranty/brea-california-92821/wynns-extended-care-warranty-no-honor-here-ripoff-brea-california-245082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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