Report: #1342744

Complaint Review: Xtreme Recovery

  • Submitted: Mon, December 12, 2016
  • Updated: Mon, December 12, 2016
  • Reported By: Bee Cee — Buffalo New York USA
  • Xtreme Recovery
    5821 Southwestern Boulevard
    Hamburg , New York

Xtreme Recovery Xtreme Towing and Storage Storage crooks Hamburg New York

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 My vehicle was repossessed by Five Star Bank for being 1 (one) payment behind. They contracted with this ripoff company to tow and subsequently store the vehicle. After resolving the issue with the bank we had to deal separately with this tow company. Well, they jerked us around all afternoon on Friday telling us they never received the release from the bank in which they did. I ran around trying to get this resolved til bout 3:30pm. I contacted Xtreme at 3:46pm explaining that I might be 5 or so minutes late as I was informed at that time they close at 4pm. Josh (who answered the phone) tells me I'm 20-25 minutes away and he doesn't have anyone who can wait. I said no I'm very close and should be there by 4:05pm. He said they couldn't wait. I kept driving there anyways and pulled in their lot at 4:07pm. The doors were locked and lights were off with the exception of a light in one of their garage bays. I look in the window and noticed 2 gentlemen there saying we are closed. They wouldn't open up and give me my vehicle causing me to incur 3 more days of storage fees. Someone has to stop these criminals from stealing!

This report was posted on Ripoff Report on 12/12/2016 12:38 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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