Yohiba No Items Shipped - Company Lies to consumers and "rebuttal" took 5 months to post. yeah, they're trustworthy.... Internet

This company is ridiculous. I ordered something a few weeks ago and emailed them twice, no answer. I'm about to call my credid card co and have them reverse the charge. I read a report against them to which they responded stating at length how they had a break in and lost all their computers blah blah blah... you're a company in business for 37 years and you couldn't get up and running to notify your consumers? it took them 5 months just to REPLY to the complaint! said they were back up and running, new facility and all... BS. They should be offering 50% off if not full refunds to their defrauded customers. Regardless of what "misfortunes" they've been dealing with. They're a business, they assumed that risk when they opened their doors. Absolutely unbelievable. They might as well just move to China themselves. If your company was robbed and you can't do business.. shut down the website moron! put up a note. did you do any of this? NO! You are liars, deceptionists and if you cared about any of your customers instead of your wallets, you would shut it down until 1) you get it together or 2) you go to jail for stealing.