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Report: #1204698

Complaint Review: Yohiba - Internet

  • Submitted:
  • Updated:
  • Reported By: sharon — East Sparta Ohio
  • Author Confirmed What's this?
  • Why?
  • Yohiba Internet USA

Yohiba ***BUYER BEWARE*** DOES NOT RESPOND OR SHIP ITEMS!! Albuquerque Internet

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On Dec 14, 2014 I placed an online order for cake supplies with Yohiba.com.  I received an email receipt and order confirmation same day.  My credit card was charged same day also.   Shipping was estimated at 5-8 days. 

On 12/19/14 I sent an email inquiring about order status. I received a response on 12/24 that the order status changed to Awaiting Shipment. As of 12/30/14 I still had not received my order, so I emailed again for an update.  I have also tried logging on to their website and it says I have no order.

I have called and left 5 messages for information, with no callback.  I have since sent emails on 1/2/15, 1/5/15, 1/9/15, 1/17/15, and 1/23/15.  I received an apology email on 1/23/15 stating how they moved from California to New Mexico and were working 24/7 to get shipments out, claiming to have brought more employees on board.  The email listed new addresses to send inquiries to, but still no response from them.   As of today, 1/27/15 I still do not have my order. On 1/26/15 I filed a credit card dispute form with my bank to try and get my $10.18 back. I'm at least thankful it wasn't for more than $10!

This company claims to be a small, veteran owned business  and they still have a website up and running.  I filed a complaint with the FEDERAL TRADE COMMISION, BETTER BUSINESS BUREAU AND THE NEW MEXICO ATTORNEY GENERAL’S OFFICE!!!!!

They need to be SHUT DOWN!!! 

 

This report was posted on Ripoff Report on 01/27/2015 09:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yohiba/internet/yohiba-buyer-beware-does-not-respond-or-ship-items-albuquerque-internet-1204698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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