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Report: #1367374

Complaint Review: Your Wish Store - Internet

  • Submitted:
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  • Reported By: OhioMom — Westerville Ohio USA
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  • Your Wish Store Internet USA

Your Wish Store Not a legitimate company or website China Internet

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Your Wish Store is apparently NOT a legit company. Products are cheap quality and not as described (e.g. the "Leather Car iPocket" is made of vinyl), they take an inordinant amount of time to ship, and "customer service" is nonexistent.

I ordered products as Christmas gifts in mid-Nov, with a stated shipping time of "2-4 weeks." The tracking page never updated after saying that it was ready to leave facility in early Dec. I replied to their order confirmation email for help (since I couldn't find a website with a customer service page), but they never replied. I went to PayPal to request a refund, but decided to use the PayPal link to attempt to contact them that way (asking for refund, since had received nothing), at PayPal's direction. They never replied to that either. Escalated via PayPal to have the price refunded. Received the product SIX days after escalating (nearly 2 months after ordering), and an email from PayPal saying that WishStore had confirmed to them that the product had been delivered. So, they responded immediately to PayPal wanting to take back the money, but never to my prior requests.

Since it was well after Christmas and I couldn't use the product anymore (bought something else elsewhere), I wanted to return the unused products, so I emailed them again at the address they used with PayPal. They refused to accept a return or give a refund, even claiming that it HAD been delivered within the stated time, which was not even close to true.

I tried to use the product in my own car (it's a pocket to fill the "gap" between the seat and console), but it falls through to the floor, so is useless. Oh, and the "5-star rating" shown on the product-description page is just a graphic--not attached to any actual ability to review the product!!

Glad I didn't give them out as gifts, but TOTAL waste of money. Also glad I used PayPal instead of giving them my CC number directly, as others have complained about their cards being stolen after ordering from them. I really wish I had searched for reviews BEFORE I ordered. Lesson learned. Grr.

This report was posted on Ripoff Report on 04/12/2017 03:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/your-wish-store/internet/your-wish-store-not-a-legitimate-company-or-website-china-internet-1367374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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