Youthful Radiance/ infinite Allure Charged my account ahead of time. Double charges in shipping and delivery Internet

 I saw an ad in the Internet, and I'm writing my information down. When I was about to put down my bank card number I decided not to do it. About five minutes later I got a call from a person saying he sees how I'm trying to purchase Youthful radiance, I said I was not interested anymore. He proceeds to describe how good the product is and it is a free trial. If I decide not to buy it I just call. He then said he would include another product for the same price,it is infinite allure. He gave me two different order numbers and a number to call if I decide not to have the products delivered. I agreed. Three days later the products arrived.

When I opened the box and saw there was only a card with a number on it. No instructions, nothing. I did not like the products or the manner in how they were shipped. I started to call the company after four days but, nobody ever answer. I called every day. After a twenty minutes of waiting a recorded voice come and said they will call you back. I kept calling and calling. About twelve days later I see that the company charged my account $69.00 plus $ 2.95 twice. They don't answer because they know I don't want the product and this way they are cover by saying that you have to call. So they don't answer.