Complaint Review: Zashpay - Internet
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- Author Not Confirmed
- Zashpay Internet United States of America
- Phone: 877-898-5343
- Web: www.zashpay.com
- Category: Financial Services
Zashpay Zashpay.com Doesn't Deliver...The Money...thanks US Bank Internet
*UPDATE Employee: Response from company
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I was sent a payment through US Bank using this service - ZashPay. It has been nothing but a small nightmare. I couldn't be verified online, so they made me fill out papers. The papers couldn't be faxed, scanned or anything - they had to be mailed. They say it could take up to 10 business days to process. Now they are sending me emails saying that the payment link is going to be canceled because it has been too long. Yet, THEY are the ones demanding more information. I told Kassandra on the phone that the math doesn't add up - THEY know that more info is being required, why are they canceling the payment? "We don't know everyone who has signed up with us or not." Um, in a world of database driven services you should know that my email address is in your system and that you requested more information from me.
Do not use this service to pay your bills! Your payee will get screwed. I am telling the person that owes me $95,000 (24 payments) that they cannot use this service.
Thanks to Zashpay, my bills won't get paid on time.
This report was posted on Ripoff Report on 07/22/2012 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zashpay/internet/zashpay-zashpaycom-doesnt-deliverthe-moneythanks-us-bank-internet-915753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response from company
AUTHOR: Nicole F. - (United States of America)
SUBMITTED: Monday, July 23, 2012
Thanks for sharing your experience. We verify your information for your security and protection and, as you experienced, there might be a need for you to supply the information via the U.S. mail. The U.S. Patriot Act requires your identity to be successfully verified before you can send or receive money. Once your identity has been verified you can use the service without delays in the future.
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