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Report: #1463653

Complaint Review: Zulily.com - California

  • Submitted:
  • Updated:
  • Reported By: Mad Hatter — Trenton Tennessee United States
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Zulily.com Poor Quality, Chemical Smell, Returned but Didn't Refund California

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Ordered a cute blouse and a dress and didn't know the clothes were from China until after I paid.  Waited a month for the clothing to come in.  When they arrived, the dress was very poorly made and the front was much higher than the back.  Even my husband who doesn't notice anything was the one to point it out when I tried it on.

The blouse was thin and had strings hanging.  In addition to that, it smelled horribly like chemicals.

I knew I could not keep either piece and immediately reported to Zulily and send the pieces back in the original packing with all original tags.  It took a month to hear back and today they gave me a store credit after deducting $9.

I don't want anything else from them and their website clearly states I will get a refund if I paid by Paypal and that is how I paid.

Buyer beware, these people are not trustworthy and the products look cute but really suck.

This report was posted on Ripoff Report on 10/05/2018 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zulilycom/california/zulilycom-poor-quality-chemical-smell-returned-but-didnt-refund-california-1463653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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