Complaint Review: Zurich North America - Schaumburg IL
- Zurich North America 1299 Zurich Way Schaumburg, IL United States
- Phone: 1-800-382-2150
- Web: https://www.zurichna.com/en
- Category: Auto Extended Warranty , Auto Warranty, Extended Warranty
Zurich North America Zurich Extended Warranty Denial of claim that was covered in coverage. Schaumburg IL
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Bought a new to me 2007 Ford GT500 on 4/14/2018. Car purchased only had 9,800 miles on the car. When car was purchased I bought the Zurich Extended warranty for $2,799.00 with $100 deductible. Car ran fine until this month last week June. Car started shuttering and not driving right, Brought car to reputable Ford dealer in Bay ridge to go over car. Dealer told me valve cover gaskets, valve seals are bad and need to be replaced. They called Zurich who automatically denied my claim. I just paid the first payment on the car. Left messages with Zurich and now being told i have a Diag fee plus this hefty payment for a repair that is covered. The dealer told me that the zurich adviser said my car dont have gasket warranty. BUT IT CLEARLY STATES IN THE BROCHURE WHEN BUYING THE COVERAGE AND I QUOTE "SEALS AND GASKETS COVERAGE DOES NOT APPLY IF YOUR VEHICLES ODOMETER READING IS GREATER THAN 100,000 MILES ON CONTRACT DATE OF SALE" My car at the date of sale was only at 9,800 MILES!! I want my car fixed. Why did I pay so much for coverage if they just give me the finger?
This report was posted on Ripoff Report on 06/21/2018 10:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zurich-north-america/schaumburg-il-60196/zurich-north-america-zurichextended-warranty-denial-of-claim-that-was-covered-in-coverag-1448404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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