- Report: #325592
Report - Rebuttal - Arbitrate
Complaint Review: Eharmony.com
Eharmony.comwww.eharmony.com Nationwide U.S.A.
Www.eharmony.com No way to opt out Internet
*Consumer Suggestion: I understand your frustration!
(I knew some of the women they said were good matches for me and I knew for certain that they were clearly not.)
I have received over 30 emails in the last two moths saying "so and so" might be interested in you.
I notified them by email that I wanted to opt-out from receiving any further emails from their company. They told me I would have to log in. I told them I didn't have a password. They said they would give me a new one. I emailed them that as I understood the law they were requried to provide a simple way to opt out. I continued to get so called "matches."
Today I got frustrated enough to ask for a new password. Which they did. I checked the box that told them I want to receive no more matches, but clearly the rest of my bio and pictures remains in their posession.
It is my belief that they violate FTC laws by not providing an easy way to opt-out from receiving information from them and their maintaining personal information on their site.
This report was posted on Ripoff Report on 04/12/2008 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eharmonycom/nationwide/Wwweharmonycom-No-way-to-opt-out-Internet-325592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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