My Bad Experience at DirectBuy, in Gaithersburg, MD and the Franchise Owner Rick Borschuk, CPA. in Metro Washington area. People be aware of the trap and bad business manner by this buy and whole DirectBuy business.

My wife and I joined the presentation after viewing the TV ad and phone call to make the appointment. They won't tell you the membership fee until at the end of TV (video) presentation. When there was a lady said she could not make decision to pay $4995 for the first two year and $200 for each year thereafter within 8 years. She said she would talk to her close family people to make decision because she did not know that if one does not join the membership at the end of tour (90 min. totally with 45 min. presentation), one would not be allowed to come back to DirectBuy within 5 years! Yes, the same night to make decision or no right to join or visit the DirectBuy in next 5 years! They claimed that you would save $5000 within 10 years of membership easily, even if you just purchase 2 items each year, most of time in the first year.

Then the lady presentor just ask their staff to call the owner in and he instantly request the lady who complained the lack of time and preparation. I tried to explain to Mr. Borschuk that she was not intending to disturbe the presentation, just was asking if she could take another day or have somebody to help her to make decision. Then he suddenly said to me 'would you leave here now?' My wife and I felt very upset about his bad manner and arrogance. He just turned me away. My wife and I just purchased a 0.9 milliion house in Rockville, MD a week ago in the first week of shopping houses. We made decision to purchase at the 2nd house we saw. We do not want to waste our time to shop around. We could join the membership the same evening after the tour, because money is not our issue. Our business is running very well in recent years. But just because Mr. Borschuk and his DirectBuy bad business decision/policy that preventing us become their member.

On the way back to home, I told my wife that we were glad to be turned away that saved us money in the long run because we do not have the pressure and needs to purchase more to make the $6000 back within 10 years.

There were about 4 couples and two single females during the presentation. Three couples including us and one female (the lady who was asked to leave the room earlier) left the DirectBuy right away after the confrontation with Mr. Borschuk. Only one couple and one lady went to continue for the tour.

This was my real worst experience in a franchise, ever in my whole life. I am going to talk to any people about my bad experince in DirectBuy today and post it in everywhere I can post just let people not get hooked with directbuy tacit and decive, arrogant manner. DirectBuy shall not exist in the business trying to lure people pay a hefty fee upfront ($5000 within first two years!!!).

Be aware of DirectBuy. Be away Rick Borschuk CPA in Gaithersburg, Maryland DirectBuy!!! Vist your local discount furniture and appliance stores to support local economy.

Allan
Rockville, Maryland
U.S.A.