• Report: #640140
Complaint Review:

Acer America

  • Submitted: Mon, September 13, 2010
  • Updated: Mon, September 13, 2010

  • Reported By: Rita — Astoria New York USA
Acer America
333 West San Carlos Street Suite 1500 San Joae, California United States of America

Acer America The company refused to replace the external hard drive for me which I purchased in September 2009. It came with netbbook that I had to call technical support not in one month after i bought it. Their San Joae, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I purchased in September 2009 an Acer Aspire netbbook and it came with the accessory kit which included the mouse, the external hard drive and the mouse. I had to contact technical support several times on this brand new netbook.

The usb port on the external hard drive broke. It is the piece inside the device where the usb plug goes. I used this device only two months. This was defective and because I called one day after the warranty expired they refused to give me any assistance. I am, sending a letter to the corporate offices.

I strongly advise consumers not to purchase any of there products because they refuse to stand behind them especially when they get your money. My daughter has a laptop from Acer and she also had some problems.

This report was posted on Ripoff Report on 09/13/2010 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/acer-america/san-joae-california-/acer-america-the-company-refused-to-replace-the-external-hard-drive-for-me-which-i-purcha-640140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Acer America

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?