• Report: #1087848
Complaint Review:

American Express Bluebird

  • Submitted: Fri, September 27, 2013
  • Updated: Mon, June 16, 2014

  • Reported By: Anonymous — Pensacola Florida
American Express Bluebird
Internet USA

American Express Bluebird  Won't Allow Customer to Set Up Payees Online! Internet

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Thought I'd try Bluebird and get away from my "big bank".  Unfortunately, every time I try to set up a new payee, I have to call customer service.  These are not uncommon payees.  Today it was Barclaycard, for which Bluebird's system won't accept the phone number.  As soon as the funds remaining in my account are exhausted the account will be closed.  I'm not dealing with any financial services company that isn't willing to correct glitches in its system instead opting to force customers to contact customer service.  Oh, and one of the payees they had trouble setting up was American Express!  I am a heavy computer (Mac) and yes I know how to enter a phone #.

This report was posted on Ripoff Report on 09/27/2013 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-express-bluebird/internet/american-express-bluebirdnbsp-wont-allow-customer-to-set-up-payees-online-internet-1087848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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