Report: #277307

Complaint Review: Cheap Trips

  • Submitted: Fri, October 05, 2007
  • Updated: Fri, October 05, 2007
  • Reported By: Enoch Utah
  • Cheap Trips
    Cherry Hill, New Jersey

Cheap Trips Not what was represented Cherry Hill New Jersey

Show customers why they should trust your business over your competitors...

I actually had a semi-pleasant experience getting my money refunded after I discovered the product was not what was represented by the gentleman who called me about the promotion. After I received the package and read it over, I decided to send it back to Cheap Trips. It was received by them on July 26, 2007. I waited 30 days before contacting them to give them time to refund my money. By August 29 I had not received my refund, so I called 1-800-280-5040 and spoke to Scott. He said the refund was being processed and should show on following credit card statement. Well, it didn't show up, so I called same number & spoke to Theresa. She said she would escalate the refund. By Oct. 1st I still hadn't received my refund, so I called and spoke to Theresa again. She said she would have her supervisor, Tanya, call me. Tanya didn't call back, so I called her later that day, and she said she would process the refund the next day. My credit card company received the refund on Oct. 3, 2007. It did take a few phone calls, but no one was rude or nasty to me, and I did receive my refund. I also was not nasty to anyone I spoke to, and I think that might be the key to getting your refund.

Enoch, Utah

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/05/2007 02:20 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.