Report: #1015059

Complaint Review: Choice Home Warranty

  • Submitted: Fri, February 15, 2013
  • Updated: Fri, February 15, 2013
  • Reported By: Sandip — Katy Texas United States of America
  • Choice Home Warranty
    510, Thornall Street
    Edison, New Jersey
    United States of America

Choice Home Warranty absolute waste, zero skilled techs, horrendous service Edison, New Jersey

Show customers why they should trust your business over your competitors...

I took a 1yr warranty with Choice - their online pricing seemed competitive and closure process was easy and quick. Bad experience, turdy technicians, should be run down to the ground and be asked to shut shop - horrendous experience!

1. Blocakge in kitchen plumbing - fixed and advised that I had build up in my drain pipes and wanted to upsell some $200 stuff - no thank you; had to call in another tech after 10d and this was 4m back and still works fine

2. Microwave fuse broken - tech came for inspection, said faulty construction by builder since they had to take the microwave out, work order cancelled; called GE, came and fixed within 5d of placing the request without breaking the building down

3. The above two bad experiences and I cancelled my contract with a written notice to their office in Dec 2012; followed up with 2 calls early and late Jan; rude customer service on phone - said my refund of $260 + should arrive within 30d - it's been 2m now and NADA! I am about to give up.

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This report was posted on Ripoff Report on 02/15/2013 05:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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