• Report: #960560
Complaint Review:

Choice Home Warranty

  • Submitted: Fri, October 26, 2012
  • Updated: Fri, October 26, 2012

  • Reported By: Noelle — Dexter Michigan United States of America
Choice Home Warranty
Internet United States of America

Choice Home Warranty Extremely Fraudulent! Internet

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We chose Choice Home Warranty because of their good price for our 3 properties and because of the endless promises the sales rep pitched over the phone. I asked specific questions about specific problems, and he guaranteed me that everything I mentioned would no doubt be covered.

LIAR! We had around 10 claims for our 3 properties over the 12 month span. After the first 4 being filed and denied, I tried to cancel and get part of our money back, but the process was far too difficult. They do not approve ANYTHING! Their claims department is trained to find an excuse to deny the claim before a technician is even sent out to look at the problem. 

2 examples: A leaky pipe underneath our house, coming from the master bath. Their response before a technician even looked - "It was improperly installed therefore they could not cover it." And: A broken water heater. Claims department came back with - "There is sediment build up in the tank." Again, this is before anyone could even come look at it!

Stay as far away from this company as possible! There is a reason they are not BBB accredited! They are smooth talkers, but never come through when you need them to.

This report was posted on Ripoff Report on 10/26/2012 01:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/choice-home-warranty/internet/choice-home-warranty-extremely-fraudulent-internet-960560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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