ED Magedson – Founder
RAC Rent -A- Center2150 E Lincoln ave Anaheim, California United States of America
I had a complate regarding a sofa that I had.. talking over the problems with the store manager he started saying things.. Like I was a person who would never be happy and that I was a bad customer.. he started on my payments need to stop being a day to two days later ..he changed the subject of the couch being fixed to me ignoring calls and messages.. when I explained to him no one has called me and if he would like to see my incoming calls he went on to say ya.. what you dont know that I know how to fix that too.. I was so upset i told him let me just make my payment he rased his voice while the stope had customers to start saying stuff amout my payment history and how i was a bad customer I told him let me just make my payment what do I owe..he then pointed to a coner and said stand over their and shut up..(this is the store manger) when I asked for the corprate customer service number he told me know we refuss to do business with you and you are no longer a customer ..whe are picking up are stuff.. I have already invested over $1600.00 and they say their is nothing else I can do..
Please stop this dont let this be you.. I was insluted and made to look stupid infront of other customers and employes.. I am sadden that RCA does not care any no one will help.. it has been days and I am still wait for a call back from corprate on the way I was treated..
This report was posted on Ripoff Report on 09/15/2009 10:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rac-rent-a-center/anaheim-california-92806/rac-rent-a-center-poor-customer-service-and-no-managment-skills-anaheim-california-495149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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