Report: #1483197

Complaint Review: GlassesUsa - New York New York

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Ripoff Report is Xcentric Ventures

Submitted: Thu, August 08, 2019
Updated: Thu, August 08, 2019
Reported By: Gene — Westminster CO United States

Author Not Confirmed

Why?

GlassesUsa 954 Lexington Ave Suite 537 New York, New York United States

Phone: (844) 244-1186
Web: www.glassesusa.com
Category: optometry

GlassesUsa They took my money but didn't deliver the glasses I ordered. New York New York

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I ordered 2 pair of glasses. They only shipped one pair, saying they could not make the other. I paid additional money to upgrade the 2nd pair, but they never shipped it.

Multiple calls to customer service only resulted in delay, obfuscation, and misdirection. After each call they promissed to email an inquiry to the production department and get back to me in 24-hours, but the promissed replies never returned.

I am not trying to get my money back, but they say that will take 30 to 60 days, despite the fact that they bill immediately and promise to ship in 14 days.

This report was posted on Ripoff Report on 08/08/2019 03:53 PM and is a permanent record located here: https://www.ripoffreport.com/report/glassesusa/new-york-took-money-didnt-i-1483197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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