Complaint Review: GlassesUSA -
- GlassesUSA United States
- Phone:
- Web: www.glassesusa.com
- Category: Eye Glasses and Contacts
GlassesUSA TERRIBLE CUSTOMER SERVICE - DECEPTIVE WARRANTY - REFUSED TO REPAIR OR REPLACE DEFECIVE GLASSES
I ordered two pairs of glasses, each of which broke at the temple after wearing them less than 5 weeks. When I tried to get a repair or replacment they told me the "manufacturer's 365 day warranty" only covered a store credit for 50% of the purchase price.
They sold me defective glasses and did not repair or replace them. The also use deceptive advertizing on prices. Once you choose your frame they upsell you so the final cost is double or triple what you expect. They are crooks.
This report was posted on Ripoff Report on 10/18/2018 06:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/glassesusa/glassesusa-terrible-customer-service-deceptive-warranty-refused-to-repair-or-replace-1464884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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