TD Bank Censorship, Indifference Allowed? Cherry Hill NJ

I have had an account at TD Bank for some time. The debit cards from other banks are flexible and allow me to set up a PIN number for ATM. TD Bank, on the other hand, I find to be quite cumbersome.

The automated system at TD Bank does not work; I can't set up a PIN number for my debit card at TD Bank. TD Bank says you need to come into their office to set up a PIN number for their debit card. Is TD Bank loving their customers or beating their customers? Why make the customers jump through hoops?

I think TD Bank needs to have their automated system fixed so that their customers can rightly set up their PIN numbers for their TD Bank debit cards. I feel that not doing so is an obstruction of justice. Any suggestions?