Complaint Review: A-Trans Moving And Storage, Operating As Compac Moving And Storage - passaic New Jersey
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- A-Trans Moving And Storage, Operating As Compac Moving And Storage 35 8 th street passaic, New Jersey United States of America
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- Category: Moving Companies
A-Trans Moving And Storage, Operating As Compac Moving And Storage Deceptive advertising, fraud and verbal assault by Compac Moving and Storage. It's been over a month and I still haven't seen my shipment. passaic, New Jersey
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and loading by a lone mover, instead of the 2 or 3 that were promised when I signed up for the basic insurance that would only cover the
weight of the damaged item.
On July 23, 2009, I filled out a request for a moving quote on servicenetwork.com. I needed to move my belongings from New York, NY. Most of the furniture was going to Florida and the rest was to be moved to another apartment in New York city.
Following this request, I received numerous emails and calls from moving companies with estimates of the cost of my move. One of companies, Compac Moving and Storage ( http://www.compacmoving.com , 35-8th Street, Passaic, NJ 07055, 1-888-883-0040) appeared trustworthy, as the company claimed to offer a guaranteed price and to be a member of the Better Business Bureau.
I responded to the email from Compac Relocation Dept. (estimate@compacmoving.com, 1-888-883-0040) and provided the inventory for the Florida and New York moves. After a short exchange of messages with Guy, a representative of Compac, I received estimates for both. The estimates, as well as the final contracts are attached to this message.The pick up for the Florida shipment was scheduled on Sunday, July 26 at 9:00am. The local move to New York was scheduled for Tuesday, July 28 at 9:00am.
New York to Florida (long distance) move:
During email and phone conversations with Guy on 7/23 and 7/24, I expressed several concerns regarding the move to Florida. The first concern was the size/weight of my shipment. Guy assured me repeatedly that, based on my inventory, the weight will absolutely not exceed 2,000 lbs and, hence, the cost would not exceed the quoted $800.00. The second concern was the timing of the delivery. Since my father, Vitaliy Menis, who was to accept the shipment in Florida, is working during the daytime, I requested that the time of the delivery should be in late evening or on the weekend. Once again, Guy has assured me that this will not be a problem: shipping would take 4-6 days from the pick up date (July 26) and the absolute latest delivery will be August 1st or 2nd , 2009. Should the shipment arrive earlier, the delivery time would be in the evening and my father would be contacted prior to delivery. I provided my father's cell and home phone numbers. Finally, I wanted to purchase additional insurance. Guy told me that this would not be necessary, as the insurance wouldn't cover the boxes that I packed myself and the rest of the shipment would be packed and loaded by 2-3 professional movers.
On 7/25 I did additional research online and found complaints regarding Compac moving company on the Ripoff reports website. According to the reports, Compac would quote an intentionally low price, then pick up the shipment and inform the customer that the charge would be twice the estimate. If the customer did not agree to pay the new amount, Compac would threaten to drive away and hold the shipment for weeks
This report was posted on Ripoff Report on 09/02/2009 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/a-trans-moving-and-storage-operating-as-compac-moving-and-storage/passaic-new-jersey-07055/a-trans-moving-and-storage-operating-as-compac-moving-and-storage-deceptive-advertising-488891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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