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Report: #442398

Complaint Review: ACN - Concord North Carolina

  • Submitted:
  • Updated:
  • Reported By: Templeton California
  • Author Confirmed What's this?
  • Why?
  • ACN 1000 Progress Place Concord, North Carolina U.S.A.

ACN Additional scam I just found out about yesterday Concord North Carolina

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Yesterday I received a bill from a Company named "Simplexity". Apparently when I ordered my aircard 5 months ago thru the ACN website, ACN is partnered with Simplexity or so Simplexity claims. I ordered from ACN website thinking I was ordering it from ACN with Verizon only as my provider. With all the other troubles I had with ACN I decided cancel my aircard also. I paid $158 for the early termination fee to Verizon and thought I was done.

Yesterday I received a bill for $250 for an early termination fee on the same aircard. Well I called them this morning and ask them what this was about. Well it turns out that not only ACN partnered with Verizon, but they are also partnered with Simplexity. I told them that I had paid Verizon wireless already an early termination fee. They told me that since I had not had the aircard for more than 161 days that I owed them $250. I told them that I didnt see anything about this on the ACN website when I purchased the aircard. Simplexity said that it was on the box it was shipped in that you have to keep the product for more than 161 days or there will be a early termination fee. I told them that I never saw this and besides why would you put terms on a box that I didnt even agree to before I bought it. I asked why I have to pay them and also verizon. They said that because I got a major discount on the aircard that I ordered that this is why I owe them.

I got the verizon aircard for free when I ordered it on ACN. I looked at Verizon and the same card at the time was $29.95. I explained that I would be willing to pay $29.95 but not $250, especially when this was never disclosed in the beginning when I purchased the merchandise.

Watch out for this scam, stay away from this as well. It said on the bill that they would charge my card regardless in 7 days. I will dispute this. Stay away from all ACN products, they set you up in the beginning and get you on the way out even for more.

Mike
Templeton, California
U.S.A.

This report was posted on Ripoff Report on 04/09/2009 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acn/concord-north-carolina-28081/acn-additional-scam-i-just-found-out-about-yesterday-concord-north-carolina-442398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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