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Report: #1030015

Complaint Review: AMPD Mobile - Palatine Illinois

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  • Updated:
  • Reported By: Elgin Illinois
  • Author Confirmed What's this?
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  • AMPD Mobile AMP'D MOBILE Dept CH 17535 Palatine, Illinois U.S.A.

AMPD Mobile Bogus Billing and didn't honor contract charged me when I couldn't even get in contact with customer service online and on the phone Ripoff Palatine Illinois

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I transfered my(and three other lines) amp'd moblie in May 2007 with the understanding that all four lines would cost a total of $120.00 a month witch included unlimited texting on two of the phones, however, when I recieved my first bill it was for $353.00.

So in response to the bill I called customer service to find out what was going on, they told me that the first two lines were charged $70.00 each because they was no such thing as a family plan, although that's what I was told by "B" the employee who set up the service at a booth in the mall. So i tried to call "B", and guess what, his cell phone number and that booth were no longer at the mall, so I was told to try another local mall and to no avail the mobile booth was also gone and I was informed by the security that amp'd was filing bankruptcy.

I tries to reach customer service for three weeks via computer, and a land line,but to no avail did I reach anyone, and I had one phone that needed to be replaced and three phones that would ring, but you couldn't make a call on the phone.

Finally, I got in contact with someone, and all they had to say was,"I am sorry but we have been having problems. Well guess what? I recieved another bill for $297.00 and I could'nt even use the phone.

Someone needs to do something with this company, because all they said they could credit me was $10.00, and in reality I had a phone, but no service and I was charged a lot of money.

Marilyn
Elgin, Illinois
U.S.A.

This report was posted on Ripoff Report on 08/24/2007 07:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ampd-mobile/palatine-illinois-60050-7535/ampd-mobile-bogus-billing-and-didnt-honor-contract-charged-me-when-i-couldnt-even-get-in-1030015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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