Appliancesconnection.com Worst Online Experiance Ever Brooklyn New York

Found good deal on dishwasher.  Called to confirm price and delivery.  Ordered online with credit card.  Told I would have it delivered and installed in "ETA 6 days".

Also created an account with password.  Within 48 hrs I tried to log on but my password failed.  Tried over 20 days and at least 50 times to get password reset - No Reply.

After 10 days I called and was told no idea when available so I canceled.  (Ordered it from AJMadison with great price, delivery, service.)

Researching on the web (too late!) I discovered AppliancesConnection.com has a litany of angry consumers left in their wake...

I then kept getting notices the order was still in process.  Called repeatedly and got uncomfortably vague answers about cancelling.

Called credit card and was told AppliancesConnection still had a reserve on the full amount.

Tried to click on link for transaction in email but it lead to the password they would never reset.

Called them - quite angry now - to reaffirm cancellation and to ask for password reset - no response.

Used their online contact form to insist on cancellation (Printed a screen copy).

No Response.

It is now 3 weeks later and I just received a new email saying my order was about to ship.  Checked my credit card and a new hold for full amount entered today - long after their closing time and with no way to even call them.

I can understand they may survive on enough successful sales, but never in my experiance have I seen a company more "blind, deaf and dumb" to a consumer.  They have caused so much anguish I will be trying very hard to spread my experiance to others.