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Report: #915106

Complaint Review: ASPCA Pet Insurance - Canton, Ohio Internet

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  • Reported By: Gaelee — Marblehead Massachusetts United States of America
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  • ASPCA Pet Insurance 3840 Greentree Ave, SW Internet United States of America

ASPCA Pet Insurance ASPCA used a loop hole to cheat me Canton, Ohio, Internet

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ASPCA pet insurance declined to pay anything more than $500 on my dog's diabetes even though I was paying them premiums, and hadn't used any services, for 5 years before he was diagnosed.

I was surprised when I got a notice saying that my dog's claim for insulin and syringes was declined because his diabetes was a 'condition that existed in the previous plan period.'  I called fully expecting it was a mistake and it would be taken care of.  Turns out, ASPCA renews its policies every year so since dog was diagnosed with diabetes last year, it isn't covered this year because it is now a pre-existing condition.  I knew the plan limited coverage to $1,500/event but I had no clue about this.  

They told me that it would only be covered if he was cured of it for 3 months and then found to have it again.  Diabetes is not going to be cured.  What a racket!

Basically, there is absolutely no reason to pay ASPCA for insurance because they will always have a reason not to pay the claim.  I have paid ASPCA $2,500 in premiums over the 5 years my dog was "covered."  They paid $500 on his diabetes before declaring it a pre-existing condition and deciding not to cover it any longer.

Do not contract with ASPCA for pet insurance.  They will rip you off.

This report was posted on Ripoff Report on 07/20/2012 03:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aspca-pet-insurance/internet/aspca-pet-insurance-aspca-used-a-loop-hole-to-cheat-me-canton-ohio-internet-915106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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