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Report: #1194587

Complaint Review: ASUS - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Marie — Houston Texas
  • Author Not Confirmed What's this?
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  • ASUS Nationwide USA

ASUS Asus Intl Fremont California Will not honor warranty, has concluded problem is exactly what I told them refused crossship fremont, CA Nationwide

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 Asus is putting repaired parts in their new systems and when they fail refusing to honor their warranty with bogus supposed  "broken plastic" when there is no plastic involved.

 

My video card failed. after talking with 3 different people at ASUS I was assured the system was under warranty and that they would repair it. AFter having to spend my own money to ship it to them they took 4 days after receipt to determine that some un mentioned plastic part was broekn therefor ehte entire repair is out of warranty.

 

This is BS and I will be filing a complaint with the BBS and with the TX state attorney to have them run out of TX for breech of contract.

This report was posted on Ripoff Report on 12/10/2014 08:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asus/nationwide/asus-asus-intl-fremont-california-will-not-honor-warranty-has-concluded-problem-is-exact-1194587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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