Complaint Review: Bank Of America - USA Nationwide
- Bank Of America https://www.bankofamerica.com/ Nationwide U.S.A.
- Phone:
- Web:
- Category: Banks
Bank Of America Steals Over $200.00 From Elderly Woman On Limited Income USA Nationwide
*Consumer Suggestion: You can't do that...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Bank Of America employees, including Ken Gall, Demi Stuart, and Ryan Snape, refuse to refund overdraft charges to an elderly woman who lives on a fixed income. The account was in overdraft, but, we were told that as long as a payment was made to cover any overdrafts by midnight everything would be OK. A transfer (via the banks website) was made around 11:20pm Pacific Time, where we live. but the bank is claiming two things:
1. The transfer was made at 2:20am Eastern Time. But here it was only 11:20 pm Pacific Time.
2. The bank stated that transfers made between 10:45pm and 11:59pm post the following day. We were never told this. We were told 12 midnight was the deadline.
For years when the account would be overdrawn a transfer would be made before midnight and all would be covered. Bank Of America also continues to charge a $20.00 monthly service charge. Every 6 months we have to remind bank officials to remove those charges because they keep forgetting she has a CD linked to the account that has more than enough money to warrant no monthly service charges. I can't believe Bank Of America would steal over $200.00 from an elderly woman who's only income is her Social Security Retirement check.
Dave1978
Los Angeles, California
U.S.A.
This report was posted on Ripoff Report on 07/15/2009 10:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/nationwide/bank-of-america-steals-over-20000-from-elderly-woman-on-limited-income-usa-nationwide-470188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 Consumer Suggestion
You can't do that...
AUTHOR: Sylver8248 - (U.S.A.)
SUBMITTED: Thursday, July 16, 2009
"The account was in overdraft, but, we were told that as long as a payment was made to cover any overdrafts by midnight everything would be OK. A transfer (via the banks website) was made around 11:20pm Pacific Time, where we live. but the bank is claiming two things:
1. The transfer was made at 2:20am Eastern Time. But here it was only 11:20 pm Pacific Time.
2. The bank stated that transfers made between 10:45pm and 11:59pm post the following day [I have never heard of money being deposited after 2pm being available the next day. WHO at the bank said this?]. We were never told this. We were told 12 midnight was the deadline."
You are trying to float purchases. You cannot do this (I have never heard of anyone at a bank suggesting that you can spend money, THEN transfer the funds to cover them). Once the card is swiped, the money is considered spent.
"I can't believe Bank Of America would steal over $200.00 from an elderly woman who's only income is her Social Security Retirement check."
I fail to see how this has any bearing on spending money that isn't available. If this were a valid argument for not getting overdraft fees..couldn't the same be said for someone who has expensive tastes, but doesn't make enough money to buy the things they want, or someone being in college and only working part time, or someone who has been laid off and lives on unemployement? No. The bank doesn't care in the least why money was spent BEFORE the money was in the account.
She needs to be smarter with her finances. If the money isn't AVAILABLE in the account, then she doesn't need to spend it. Period.


Advertisers above have met our
strict standards for business conduct.