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Report: #1526134

Complaint Review: BANK OF AMERICA - Charlotte North Carolina

  • Submitted:
  • Updated:
  • Reported By: Cristiano Domani — FAYETTEVILLE, Georgia United States
  • Author Confirmed What's this?
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  • BANK OF AMERICA 100 N Tryon St Charlotte, North Carolina United States

BANK OF AMERICA BOFA, BANK OF AMERICA, Bank of America The worst bank of America Charlotte North Carolina

*Consumer Comment: Forget The BBB!

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We recently used the Bank of America's Payment and Invoice services to receive payment from a client of our's for a time sensitive project. We were under the impression that this would be a pretty seamless process but we later discovered that the Bank of America is basically using a third party processing company with little to no customer support. After our customer paid our invoice we then received a date when we would receive our funds. When that date came we received a notification via email that the payment would be delayed. No worries, it was just delayed by 5 days. So here we are 5 days later and no ACH received from Bank of America. This payment is now 12 days late when the standard ACH only takes about 3 business at the most to reflect. We reached out to the Bank to voice our discomfort about how this process is going and Bank of America placed our bank account under review and 15 minutes later they closed our account with "no notice" at all. Mind you our customers' $16,000 payment to us is now in limbo. Before using this product we did a little research and learned that this product would benefit our company greatly by simplifying our payments by ACH, so it stunned us to find out they they are using a processing company with 2 stars on Trustpilot to process ACH's when Bank of America themselves can easily process ACH's. We feel like our account was closed maliciously and we have formally filed a complaint with the FTC, BBB, OCC, CFPB and anyone else who will help me bring down these "CROOKS"!!

This report was posted on Ripoff Report on 05/02/2023 04:58 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Forget The BBB!

AUTHOR: Irv. - (United States)

POSTED: Wednesday, May 03, 2023

 The BBB is NOT part of ANY government body and has absolutely ZERO POWER to force any business to do anything or enforce any laws. The BBB with all their BS has one purpose in SELL their WORTHLESS, PHONEY, FAKE "accreditations" and equally worthless "ratings" to any business which is willing to PAY FOR PLAY.

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