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Ripoff Report | Beyond Fitness Review - Durham, North Carolina
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Report: #235056

Complaint Review: Beyond Fitness - Durham North Carolina

  • Submitted:
  • Updated:
  • Reported By: Durham North Carolina
  • Author Confirmed What's this?
  • Why?
  • Beyond Fitness 15-501 Bypass Durham, North Carolina U.S.A.

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I paid for a two yr. membership to beyond fitness(Cash), now that they have sold the company to Peak Fitness, my accout has vanished in all systems. No one can find me or even show that I was ever a member. Beyond Fitness took my money and left me out to dry. This company should have to answer to someone.

I can't find a live person to talk to about this. Now I have to pay more money to the Peak fitness if I want to contiune to use the facility. My account with Beyond fitness was paid till July 2007. What a true "rip-off". I feel everyone should unite and fight this company, if nothing else send a message.

Tony
Durham, North Carolina
U.S.A.

This report was posted on Ripoff Report on 02/08/2007 09:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beyond-fitness/durham-north-carolina-27707/beyond-fitness-stole-money-out-my-pocket-durham-north-carolina-235056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Consumer Suggestion

You have some detective work ahead of you...

AUTHOR: Michaela - (U.S.A.)

POSTED: Monday, March 12, 2007

First, go through all of your old documents and paperwork. You might just suprise yourself and come up with a receipt.

Otherwise, check out the gym. Are any of the employees people who worked there BEFORE the gym changed hands? They could be valuable witnesses to your case.

Does your membershp card have an expiration date on it?

Aside from the receipt, you probably had a contract. Look for it. Also, go to the club and demand to speak to the general manager. Do not give up until you get this person IN PERSON. Ask them to look through the PAPER records from Beyond Fitness. If they try to tell you they have none, ask them what they do to verify memeberships if the computer system is down. Be pleasant but firm at all times. It will probably help you if you can remember the approximate date you paid for the membership and even better if you can remember who you dealt with at the gym.

Also, ask around among your friends, neighbors and coworkers. Is anyone else having a problem with their membership since the company change? Were they able to solve the problem? If so, how did they get it resolved? You probably weren't the only customer affected when the company changed hands. Find out what happened to the other memebers. They may be able to help you.

I hope you get this resolved. In the future, I would pay by check or by debit card instead of cash. That way your bank would have a record of the transaction if you were to lose your receipt. I almost never use cash for this reason.

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#5 Consumer Suggestion

You have some detective work ahead of you...

AUTHOR: Michaela - (U.S.A.)

POSTED: Monday, March 12, 2007

First, go through all of your old documents and paperwork. You might just suprise yourself and come up with a receipt.

Otherwise, check out the gym. Are any of the employees people who worked there BEFORE the gym changed hands? They could be valuable witnesses to your case.

Does your membershp card have an expiration date on it?

Aside from the receipt, you probably had a contract. Look for it. Also, go to the club and demand to speak to the general manager. Do not give up until you get this person IN PERSON. Ask them to look through the PAPER records from Beyond Fitness. If they try to tell you they have none, ask them what they do to verify memeberships if the computer system is down. Be pleasant but firm at all times. It will probably help you if you can remember the approximate date you paid for the membership and even better if you can remember who you dealt with at the gym.

Also, ask around among your friends, neighbors and coworkers. Is anyone else having a problem with their membership since the company change? Were they able to solve the problem? If so, how did they get it resolved? You probably weren't the only customer affected when the company changed hands. Find out what happened to the other memebers. They may be able to help you.

I hope you get this resolved. In the future, I would pay by check or by debit card instead of cash. That way your bank would have a record of the transaction if you were to lose your receipt. I almost never use cash for this reason.

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#4 Consumer Suggestion

You have some detective work ahead of you...

AUTHOR: Michaela - (U.S.A.)

POSTED: Monday, March 12, 2007

First, go through all of your old documents and paperwork. You might just suprise yourself and come up with a receipt.

Otherwise, check out the gym. Are any of the employees people who worked there BEFORE the gym changed hands? They could be valuable witnesses to your case.

Does your membershp card have an expiration date on it?

Aside from the receipt, you probably had a contract. Look for it. Also, go to the club and demand to speak to the general manager. Do not give up until you get this person IN PERSON. Ask them to look through the PAPER records from Beyond Fitness. If they try to tell you they have none, ask them what they do to verify memeberships if the computer system is down. Be pleasant but firm at all times. It will probably help you if you can remember the approximate date you paid for the membership and even better if you can remember who you dealt with at the gym.

Also, ask around among your friends, neighbors and coworkers. Is anyone else having a problem with their membership since the company change? Were they able to solve the problem? If so, how did they get it resolved? You probably weren't the only customer affected when the company changed hands. Find out what happened to the other memebers. They may be able to help you.

I hope you get this resolved. In the future, I would pay by check or by debit card instead of cash. That way your bank would have a record of the transaction if you were to lose your receipt. I almost never use cash for this reason.

Respond to this report!
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#3 Consumer Suggestion

You have some detective work ahead of you...

AUTHOR: Michaela - (U.S.A.)

POSTED: Monday, March 12, 2007

First, go through all of your old documents and paperwork. You might just suprise yourself and come up with a receipt.

Otherwise, check out the gym. Are any of the employees people who worked there BEFORE the gym changed hands? They could be valuable witnesses to your case.

Does your membershp card have an expiration date on it?

Aside from the receipt, you probably had a contract. Look for it. Also, go to the club and demand to speak to the general manager. Do not give up until you get this person IN PERSON. Ask them to look through the PAPER records from Beyond Fitness. If they try to tell you they have none, ask them what they do to verify memeberships if the computer system is down. Be pleasant but firm at all times. It will probably help you if you can remember the approximate date you paid for the membership and even better if you can remember who you dealt with at the gym.

Also, ask around among your friends, neighbors and coworkers. Is anyone else having a problem with their membership since the company change? Were they able to solve the problem? If so, how did they get it resolved? You probably weren't the only customer affected when the company changed hands. Find out what happened to the other memebers. They may be able to help you.

I hope you get this resolved. In the future, I would pay by check or by debit card instead of cash. That way your bank would have a record of the transaction if you were to lose your receipt. I almost never use cash for this reason.

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#2 Author of original report

Beyond fittness took my money

AUTHOR: Tony - (U.S.A.)

POSTED: Thursday, February 08, 2007

Well, the problem is that I've been a member for a little over 3yrs. And I just didn't think to hold on my receipt for that lenght of time. I can admitt that I should have keep it. But Beyond has no record of me even being a member, as a matter of fact they now have me listed as someone totaly different. That's how I knew there was a problem. I got my card swiped and it came up with a womans name. I've called the customer service line, no answers, the billing line no record of me even being a member. I at a lost plain and simple. But its all good, when you treat people dirty the dirt always get slung back at you, but with rocks in it.

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#1 Consumer Suggestion

One Question

AUTHOR: Cory - (U.S.A.)

POSTED: Thursday, February 08, 2007

Where's the receipt? It always pays to get a receipt from ANYONE you do business with stating what was paid and what it was paid for.

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