Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #329488

Complaint Review: BMW USA - Woodcliff Lake New Jersey

  • Submitted:
  • Updated:
  • Reported By: Teaneck New Jersey
  • Author Confirmed What's this?
  • Why?
  • BMW USA 300 Chestnut Ridge R. Woodcliff Lake, New Jersey U.S.A.

BMW USA Excessive charge for upgrade Navigation CD Map Woodcliff Lake New Jersey

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased a new 2007 BMW 328xi with the optional idrive system. This was a $2000 option that includes Navigation and other controls. I was appalled to recently receive an offer from BMW for a new navigation CD at the cost of $200 + shipping & handling, although the vehicle is only 16 months old. I feel that once BMW sells a consumer an expensive option, they should offer any updates to that sytsem at no charge. As a consumer, it would've been much less costly to purchase a Garmin or Tom Tom unit that is completely satellite based and does not charge for costly upgrades.

I contact BMW USA about my dismay and received the same "stock answer" twice: "It is standard procedure to charge for upgrades to the vehicle. I am sorry for your dissatisfaction."

Perhaps BMW should've warned consumers when they purchase this expensive option that upgrade costs are additional.

Jodi
Teaneck, New Jersey
U.S.A.

This report was posted on Ripoff Report on 04/29/2008 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bmw-usa/woodcliff-lake-new-jersey-07677/bmw-usa-excessive-charge-for-upgrade-navigation-cd-map-woodcliff-lake-new-jersey-329488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now