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Report: #1276922

Complaint Review: CELLULAR OUTFITTER - Internet

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  • Updated:
  • Reported By: LISA — LOUISVILLE Kentucky USA
  • Author Not Confirmed What's this?
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  • CELLULAR OUTFITTER Internet USA

CELLULAR OUTFITTER (wholesaler) illegally charged my card the next day after I placed order, never stated shipping costs nor would they be more than my order total promised order leaves warehouse next day, 9 days later and my order is still processing not near shipping yet. Have made 5 attempts through email and by phone to contact anyone...NOTHING Internet

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  I placed an order with CELLULAR OUTFITTER on Dec.21, 2015 because they were giving me 40% off and free shipping. I ordered about 10-15 items, and after my discounts my bill was $28.00. Great deal?? So I thought!! 

  The next day, I receive and email stating that my order had been "revised" I thought, maybe they were sold out of an item I ordered..NOT! They had charged my credit card an additional $30.00. They stated it was for shipping charges. First of all, the shipping charges were not on my invoice when I paid, not to mention, how are they going to place charges on MY credit card?? I would NEVER had ordered if I knew up front of these charges and still cannot get anyone to respond or answer me as to why this happened.

  I have made several attempts through email (3) and have made several calls only to be placed on hold or the phone just disconnects...

  They also state that your order leaves the warehouse within one day....This is sooo not true. I ordered on 12/21 and it is now 12/29 There is no tracking information and the website states that my order is being proceessed..

  At first, I only wanted them to take the extra illegal charge that they had placed without my consent, but now, I feel as if they owe me more..I do not mind at all paying for my things, BUT......to go through all this aggravation and frustration, they should make me a happy, returning customer, if thats still even possible for me..

  I cannot find any information about this company, looking for corporate office, location, anything other than what is given online. I will not stop until I am satisfied or until everyone  knows what type of business and/or customer service this place offers..

  I have $59.00 tied up with them, which was only suppose to be $28, but I need my money...If they cannot help me, I WANT ALL OF MY MONEY BACK ASAP!!!

 

This report was posted on Ripoff Report on 12/29/2015 06:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellular-outfitter/internet/cellular-outfitter-wholesaler-illegally-charged-my-card-the-next-day-after-i-placed-ord-1276922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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