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Report: #1377927

Complaint Review: Cellular Outfitter - Riverside California

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  • Updated:
  • Reported By: deelinney — CATAWISSA Pennsylvania USA
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  • Cellular Outfitter 4105 Indus Way Riverside, California USA

Cellular Outfitter Janesupport@cellularoutfitter.com company will not send a RMA return/exchange slip to return items for the correct ones.Don't answer emails/calls. Riverside California

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I went to cellular outfitter.com site to order cellphone items after seeing good reviews. I typed in Moto G 4th gen in search box for the phone type to order items. Site had Moto G regular items listed and they were ordered by mistake. I have tried many many times to email and to file return forms to get a RMA slip to enclose with items to be returned to never get a response or email back with a slip to print and return. I have called their CA business twice and only get a recording with no return calls. BAD for business.

Jane at support@cellularoutfitters sent me an email stating to fill forms again and get a RMA slip, which she sent to me over a week ago and still nothing. I need to return items and get a correct size exchange or a full refund which they do not want to do.

The items I received are usless and will not fit the phone. I have all the emails in my folder that I sent and the only reply email from Jane, which was helpless. My total was $29.98 and feel this company is a RIP OFF and I need a FULL REFUND.

This report was posted on Ripoff Report on 06/08/2017 03:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellular-outfitter/riverside-california-92503/cellular-outfitter-janesupportcellularoutfittercom-company-will-not-send-a-rma-returne-1377927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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