Complaint Review: Chadwicks of Boston - Internet
- Chadwicks of Boston Internet United States of America
- Phone: 1-877-330-3393
- Web: www.chadwicks.com
- Category: Sales People
Chadwicks of Boston Company REFUSES to honor refund for paid merchandise deemed "out of stock". Internet
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Have not had returned merchandise refunded and cannot reach Customer Service, despite numerous attempts. Phone calls to Customer Service get "all circuits busy-- please try your call again, later" or "due to a high volume of calls, you're wait may be longer than normal"messages, and have done so for several weekS, despite trying at all hours of the day and night. Calls to the orders/sales line are the only ones answered, and when asked about refunds, calls are sent to "Customer Service" and then disconnect after a long wait. Email queries have been ignored.
I was promised that a Supervisor would "get back with me", but no calls or emails to date. I do not have the merchandise I paid for, nor have they refunded my credit card!
Beware!!! It seems like they are probably liquidating remaining stock and squeezing what cash they can!
This report was posted on Ripoff Report on 11/19/2011 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chadwicks-of-boston/internet/chadwicks-of-boston-company-refuses-to-honor-refund-for-paid-merchandise-deemed-out-of-s-799809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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