Chadwicks of Boston Chadwicks of Boston Has not refunded returned merchandise; only phones answered are to place orders, they are not responding to email. The Customer Service line perpetually gives a "circuits are busy Milford, Connecticut

On June 29, 2011, the owners of Chadwicks of Boston, Womens Apparel Group, LLC, were forced to seek bankruptcy protection in the Commonwealth of Massachusetts. Thereafter, on November 30, 2011, Distinctive Apparel, Inc., a new entity wholly unrelated to Women's Apparel Group, acquired many of the assets of Women's Apparel Group including the "Chadwicks of Boston" brand.

 

We at Distinctive Apparel are committed to rebuilding the Chadwicks brand starting with resolving any issues you may have resulting from orders shipped to you after June 29, 2011. Distinctive Apparel  has established a dedicated Resolution Team and ask that you please contact us at resolution@chadwicks.com. In your email, please include your order number, name, address and a short description of your problem. If you do not have access to email, please contact our Customer
Service line at 1-877-330-3393 and let us know how we can get in touch with you. We will respond as quickly as possible and do our best to resolve your issue to your satisfaction. We sincerely regret the inconvenience you have encountered and will do everything possible to demonstrate our commitment to you as a valued customer.