Report: #883894

Complaint Review: classmates.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, May 16, 2012
Updated: Wed, October 29, 2014
Reported By: greg — eureka California United States of America

Author Confirmed

Why?

classmates.com Internet United States of America

Phone:
Web: http://www.classmates.com/memorylan...
Category: Advertising / Deceptive

classmates.com memory lane fraudulently subscribed me to a half price three month trial. then charged full price for a renewal. internet

*Consumer Suggestion: how to fix the auto renewal of classmates

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classmates.com/memorylane subscribed me to a three month half price trial without my knowledge or permission. I did not notice the debit on my card. Then they debited my account again three months later. I noticed that debit, called to complain and they refused to refund the money. Beware of this fraud.

This report was posted on Ripoff Report on 05/16/2012 08:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/classmatescom/internet/classmatescom-memory-lane-fraudulently-subscribed-me-to-a-half-price-three-month-trial-t-883894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

how to fix the auto renewal of classmates

AUTHOR: Chrisj - (U.S.A.)

SUBMITTED: Saturday, July 14, 2012

POSTED: Saturday, July 14, 2012

Classmates, upon joining, puts your profile automatically into a "auto renew" mode whereby when it comes time to renew, the system does the transaction automatically without you knowing it.

so folks, look through your classmates profile settings and find the "auto renew" and turn it off. in my case I had to uncheck the little box for renew.

simple!

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