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Report: #909511

Complaint Review: Colonial Home Warranty - atlanta Internet

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  • Reported By: POED1 — Georgia United States of America
  • Author Confirmed What's this?
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  • Colonial Home Warranty Internet United States of America

Colonial Home Warranty 1000 North West Street Did not live up to agreed contract/has incompetent vendors atlanta , Internet

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Colonial Home Warranty is a company that does not care for their clinents and they dont live up tho their agreement. They do not verify work experience or licenses. I had a diswasher go out (new). Called in a claim- Person came out looked at diswasher that stopped running water but electricity was working. Person came in - said it was circuit board and said it was not covered. Didnt repair company denied claim - had another company look at dishwasher - was told it was a valve, had dishwasher fixed and paid more to have it fixed. But at least it was by a company that had licensed folks. 

Weeks later my oven goes out. Called company again - they sent out the same person. Didn't know what the error codes were. Didn't check error code to see why and got into a screaming match with my husband. Called Colonial Home Claims was on hold for over 25 mins on 2 phones. Asking for a manager he was not helpful. Would not send someone out who was qualified unless I pay a fee upfront. I asked for Full Refund. But was going to charge me fees. I don't recommend signing up with Colonial - they are Truly a Rip Off Company! Waste of my money! You will get no help!

This report was posted on Ripoff Report on 07/10/2012 01:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colonial-home-warranty/internet/colonial-home-warranty-1000-north-west-street-did-not-live-up-to-agreed-contracthas-inc-909511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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