Colonial Home Warranty Colonial Warranty Group Inc Colonial Home Warranty is a Rip Off and Customer Service Sucks Internet

This company is a complete waste of money!  They send vendors out when they know you have described a situation that is not covered.  They record the description of the problem incorrectly.  The latest with AC, they sent out a company who told me one thing before they came out, another thing once they got there, and then the technician drove off without so much as a conversation, now Colonial Home Warranty says they cannot review the Diagnosis for approval until I pay the service call fee.  Hmm, perhaps the technician should have been a professional stayed had a conversation with me and it might have been paid.  Keep in mind this technician also lied about several things then Colonial doesn't understand why I wouldn't trust his assessment.  So I have a top of the line plan, but yet it doesn't cover ANYTHING.