Crowdstar Design Home Ripping off their customers California Internet

 I have played Covet Fashion for over a year and not had too many problems, though I believe that the voting is rigged. However, I've been playing their new game, Design Home, for quite a few months now and have been ripped off time and time again! I have complained numerous times but I either get some stupid answer or I'm totally ignored! It's basically an interior design game. You buy the furniture that fits with the challenge and add it into the room. When I first started playing, the furniture you bought was yours for keeps. All of a sudden, I had a fatal error, couldn't do anything except reinstall the game, and since then, is lost most of my extensive inventory, and any new stuff I bought, I could only use a handful of times before it disappeared! I complained through the help feature in the game, and received some idiotic reply about clearing the cache!! I left the game for ages, then thought I'd try it again, but it was still the same, only now, in the FAQs, it tells you that when you buy something, you only get 5 uses before you have to buy it again!!!! Firstly, they should've told players that they were changing the whole way the game works, not just give us a fatal error until we reinstalled the new rip off version! Secondly, the customer services should've explained this to me when I first complained! Added to this, I stupidly used real money to buy in game diamonds in order to buy the furniture required for a challenge. Except it took my money, took my diamonds, and didn't give me the furniture! I refuse to use real money now, just the daily allowance and what I win, because it still keeps taking my in game money and diamonds without giving me the furniture!! I have complained about this numerous times and they're still ignoring me!! This company is one big rip off with customer service staff that don't even know how the game works!!!!