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Ripoff Report | Dazzle White Review - Des Moines, Iowa
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Report: #475780

Complaint Review: Dazzle White - Des Moines Iowa

  • Submitted:
  • Updated:
  • Reported By: Abbotsford British Columbia
  • Author Confirmed What's this?
  • Why?
  • Dazzle White http://www.dazzlewhitepro.com Des Moines, Iowa U.S.A.

Dazzle White Free Sample is NOT Free and numerous attempts at additional charges not authorized Des Moines Iowa

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Accepted a FREE Trial sample. Now, they billed me 18 dollars for WEBACCESS and tried to bill me over 120 dollars additionally for stuff I NEVER authorized. As it's the weekend, I used their chat and they were useless. Total Fraudulent company.

Marbar
Abbotsford, British Columbia
Canada

This report was posted on Ripoff Report on 08/02/2009 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-white/des-moines-iowa/dazzle-white-free-sample-is-not-free-and-numerous-attempts-at-additional-charges-not-autho-475780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1

Hello,

AUTHOR: Shalyn r. - (U.S.A.)

POSTED: Wednesday, August 12, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support using our Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order.  Simply call us at 1-866-989-2686. or visit our site http://www.dazzlewhitenow.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,

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