Complaint Review: Dazzle White - Des Moines Iowa
- Dazzle White P.O. Box 10233 Des Moines, Iowa United States of America
- Phone:
- Web:
- Category: Dental Services
Dazzle White Sent and billed me for products I told them I did not want. Des Moines, Iowa
*UPDATE Employee: Dazzle White
*General Comment: It's a SCAM!
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I saw an add on the internet a few months ago advertising an Arizona women who found a cheap way to whiten her teeth. I decided to try it. I order the products online. I received several phone calls from the company trying to get me to take additional products. I told them all I wanted was the special offer. They were polite but pushy.
Let me explain my situation first. My wife has been undergoing treatment for Cancer over the last year. We are short staffed on my job so I have been working different hours and different days off. Plus I have been trying to deal with my own health issues and support my wife. So our lives have been very hectic.
I received another package but did not think to much of it at the time. Then I received more. Lately I discovered that the company has been billing me for these extra products that I told them I did not want. I realize that I should have taken notice sooner but as I stated before, our lives have been under a strain this last year.
I have not contacted the company. I did e-mail my bank and ask them to stop payment on their charges.
Another company is envolved in this also. Clean White, 300 NE. 62nd Street, Miami, Florida, 33138. The lady in the add said she used them together. They did the same thing as Dazzle White.
This report was posted on Ripoff Report on 12/17/2009 06:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-white/des-moines-iowa-50381/dazzle-white-sent-and-billed-me-for-products-i-told-them-i-did-not-want-des-moines-iowa-541045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Dazzle White
AUTHOR: Leonardo Smith - (United States of America)
SUBMITTED: Tuesday, January 12, 2010
Hello,
If there was some confusion regarding your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers. The terms and conditions of our offer are very visible on the order page, they are stated on the order where you confirm the order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can do be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every days of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern.
Thanks,

#1 General Comment
It's a SCAM!
AUTHOR: Inspector - (USA)
SUBMITTED: Thursday, December 17, 2009
Just read all the reports here on ROR. But don't worry, soon you will get an automated response from HELLO saying they will help you and "we didn't mean it" and when you respond you will get nothing.


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